telecom solutions

Liberate AI Customer Experience Management Application enables service providers to use their existing service monitoring solution to predict the causes of issues within the Service Platform, Network and subscriber Applications.  This will enable the Technical Operation teams to quickly address the cause of issues to reduce service quality interruption and significantly improve customer experience.

The Advanced Capabilities of Liberate AI Customer Experience Management Solution enables in some cases, to predict the issues that may arise with the Service Platforms, Networks and Subscriber Apps before they happen enabling preventative actions to be taken. 

Currently the solution supports Video and Broadband Services

Liberate AI in partnership with Azdio (azdio.com) has created an Advanced Churn Prediction Solution for the Telecom operators offering Broadband and Video services.

The Churn Prediction Application enables service providers to know which subscribers have highest probablity of Churn well in advance so that they can have their churn management teams to take specific actions to prevent this to happen. By providing advanced AI supported Decision Support based on deep technical data from the network and devices and business support systems (Billing and CRM) Liberate AI Churn Prediction Application delivers a step change in the performance of predicting churn on a per subscriber basis. 

Liberate AI TV Recommendation Engine is already deployed for major TV Service Providers in over 30 Countries and 100+ ISPs. Our advanced Recommendation Engine enable a very accurate prediction of what content works best for each subscriber and what is the likelihood of them viewing each recommended content! Our Recommendation Engine is already making over 100m recommendations a day!