NIGHTINGALE PATIENT PATHWAY AUTOMATION IS LIVE WITH NHS PRIMARY CARE!
Delivering the next MAJOR health transformation
Nightingale Patient Pathway Automation solution is developed in collaboaration with over 500 NHS Primary Care clinicians. It reflects and captures some of the best experience and needs of NHS Primary Care. The state of the art Nightingale automation solution, for the first time delivers spectacular results, in large scale Primary Care deployment for very large numbers of patients.
Nightingale delivers the next major health transformation today!
The LTC Challenge
Nightingale Solution
Nightingale Solution
In the UK alone 26 million patients live with Long-Term Conditions (LTCs) such as Asthma, Diabetes, CKD, CHD, COPD,…
Currently: The Process for managing patients with LTCs is
- Inefficient with unnecessary appointments
- Significant clinician time on admin work
- Suboptimal patient experience
- High costs
NHS Workload: People with long-term conditions are the largest users of health and social care services. They account for:
- 50% of all GP appointments
- 64% of Outpatient hospital appointments
- 70% of all hospital bed days
- 70% of the total health and social care spend
THIS IS A GLOBAL PROBLEM
Nightingale Solution
Nightingale Solution
Nightingale Solution
Nightingale Automates Patient Pathway Management for patients with LTCs
Nightingale is jointly developed with one the largest NHS Primary Care Groups, designed to revolutionise patient access and Care Pathways
Its initial focus has been on transforming the longstanding challenge of the Call & Recall process for patients with Long-Term Conditions (LTCs). This has been a key objective for the NHS for many years, and with Nightingale, it is now achievable.
By automating patient pathways, Nightingale enables GP practices to better manage demand while providing patients with faster, easier access to care
2025 LTCs: Asthma, Diabetes, Chronic Kidney Disease, Vascular including Chronic Heart Disease, COPD and Hypertension
In 2026 additional LTCS will be automated
SPECTACULAR RESULTS
Nightingale Solution
SPECTACULAR RESULTS
Nightingale results are spectacular:
It Significantly reduces the operational work
Improves patient outcomes
Reduces load on Secondary care by prioritising At Risk patients
The impact of Nightingale’s automation is both immediate and measurable:
- 53% reduction in the number of clinical appointments required, freeing up GP and nurse time for complex cases.
- 91% reduction in the number of calls to practices and admin workload, significantly easing pressure on admin teams.
- 34% faster access to care, with patients receiving quicker responses and resolution.
- 80% digital channel uptake among patients, demonstrating strong engagement and usability.
- 58% increase in participation of patients under 25 years old, addressing one of the key objectives of the primary care group
- Improved patient satisfaction, particularly among those with LTCs, who reported easier access and more timely support.
- Reduced health outcome inequalities, Nightingale application addresses health outcome inequalities by providing a uniform and high-quality digital access to all communities.
The Key Elements of Nightingale
Nightingale LTC Process Engine
Nightingale Process Engine Encapsulates the complex interaction model that underpins the patient pathways for each LTC and for each patient cohort.
For each LTC pathway the complexity arises due to the very large number of exceptions that exist for managing different cohorts of patients. This has been historically one of the major issues in delivering patient pathway automation solutions that are successful.
Nightingale comprehensively solves this complexity and delivers the most flexible LTC pathway management capability developed and optimised over a number of years.
Nightingale Clinical Knowledge Base
Working with a large number of the most senior NHS Primary Care clinicians Nightingale encapsulated all the required clinical knowledge to tailor pathways for management of each LTC pathway for each patient cohort.
Nightingale Interaction System
Nightingale provides an advanced multi channel communication system.
This enables efficient communication across all different communication channels including SMS, email, phone and health Apps such as NHS App.
Testimonials
NHS GP - Executive Partner:
“I am personally blown away by the results of Nightingale Application; This is the first time ever that a Digital solution for Primary Care is delivering spectacular, real and provable results for us…”
NHS GP- Clinical Director and Head of Digital Transformation:
"In NHS Primary Care, we have one of the largest patient datasets in the world. Using this data to predict disease or a deterioration in a known condition, prioritise people for primary & secondary prevention and plan workforce activity to best meet patients' needs is a long-held aspiration. Working with Liberate AI has provided us with the opportunity to mine millions of patient-years of data for these insights and an unprecedented opportunity to deliver proactive preventative care.”
Certified for deployment by NHS
NHS IM1 Certified
NHS IM1 Certified
NHS IM1 Certified
Nightingale Solution is Certified by NHS IM1 for Connection to TTP SystmOne and EMIS Electronic Health Record Systems used by majority of Primary Care in the UK
CREST Certified
NHS IM1 Certified
NHS IM1 Certified
Nightingale Application has CREST Certification for Cyber Security
CyberEssentials
Other Certifications
Other Certifications
Nightingale Application has CyberEssentials Certification
Other Certifications
Other Certifications
Other Certifications
Nightingale Applications has all certifications required for deployment by NHS Primary Care
Copyright © 2019-2025 LIBERATE AI Limited - All Rights Reserved.